PRIVACY POLICY

Effective Date: 01.05.2025
At Rocks and Stones, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website and make a purchase. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect
We collect the following types of personal data when you use our website, place an order, or interact with us:

Personal Identification Information: Name, email address, phone number, shipping address, billing address. 
Payment Information: Credit/debit card details, PayPal account, or other payment method information. 
Transaction Data: Order details, shipping and billing information, and purchase history. 
Technical Data: IP address, browser type, operating system, device information, and other data about how you interact with our website (such as cookies and analytics).

2. How We Use Your Information

We use the personal information we collect for the following purposes:

Order Processing: To process your orders, deliver products, and provide customer support. 
Payment Processing: To process your payments securely. 
Communication: To send order confirmations, shipping updates, and other communications related to your purchase. 
Marketing: With your consent, to send promotional emails about our new products, sales, and other updates. You can unsubscribe from these emails at any time. 
Improvement of Services: To personalize your shopping experience, improve our website, and ensure a seamless customer experience. 
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Protect Your Information
We take the security of your personal data seriously and use industry-standard security measures to protect your information. This includes:

Encryption: We use SSL (Secure Socket Layer) encryption to protect your data during transmission. 
Secure Payment Processing: Payment details are processed by secure third-party payment processors (e.g., Stripe, PayPal) and are not stored on our servers. 
Access Control: Only authorized personnel have access to your personal data for the purposes outlined in this Privacy Policy.

4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with the following entities for specific purposes:

Service Providers: We may share your data with third-party service providers, such as payment processors, shipping companies, and email marketing platforms, to facilitate your order and provide services on our behalf. 
Legal Compliance: We may disclose your personal data to comply with legal obligations or to protect our rights, safety, and property or that of others. 
Business Transfers: If our business is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that process.

5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small files stored on your device that help us remember your preferences and improve your interactions with our website.
You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to use some features of our website.
For more details on how we use cookies, please see our Cookie Policy.

6. Your Rights Under GDPR
If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), you have certain rights regarding your personal data under the General Data Protection Regulation (GDPR). These include:

Right to Access: You can request access to the personal data we hold about you. 
Right to Rectification: You can request that we correct any inaccurate or incomplete personal data. 
Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data, subject to certain exceptions (e.g., for compliance with legal obligations). 
Right to Restrict Processing: You can request that we limit the processing of your personal data in certain circumstances. 
Right to Data Portability: You can request a copy of your personal data in a commonly used format to transfer to another service. 
Right to Object: You can object to the processing of your personal data for marketing purposes or on grounds relating to your particular situation.

To exercise any of these rights, please contact us at info@rocks-and-stones.com. We will respond to your request in accordance with applicable data protection laws.

7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you close your account, we will retain your data for as long as needed for legal, tax, and accounting purposes.

8. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy applies only to our website and we are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child under 16, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
Rocks and Stones info@rocks-and-stones.com .